Shipping & Delivery Policy
Shipping & Delivery Policy
Order Processing Time
We typically ship all orders within 24 to 48 working hours after they are placed.
Delivery Timelines
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📦 Orders within India are usually delivered within 5–8 working days, depending on your location and external factors like:
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Public holidays
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Extreme weather
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Courier delays
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📍 Jammu & Kashmir and North-East India may take up to 10 working days.
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⚠️ In rare cases, delivery may take up to 2 weeks, especially if the product is in limited stock or due to courier service availability.
Tracking Your Order
Once your order is shipped, tracking details will be emailed to you.
If you haven’t received them within 48 hours of placing the order, please contact us at:
Courier Partners
We ship all orders using trusted delivery partners based on your pincode:
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Delhivery
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XpressBees
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BlueDart
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Ecom Express
Delivery Marked as Completed but Not Received
If the tracking shows “Delivered” but you haven't received the package:
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In most cases, it may have been accepted by a family member, neighbour, flatmate, or office mail room.
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If not received, notify us within 48 hours of the delivery notification.
We’ll raise the issue with our courier partner and aim to resolve it. Investigation may take up to 10 working days.
⛔ If you contact us after 48 hours, we may not be able to take further action, and we will not be liable for losses.